Home » Categories » Guides

Mobile Device Recommendations

Below are various mobile devices that have been tested by members of our community. This list is not comprehensive, and all users should refer to our minimum requirements to determine if your device might be compatible.

If your device is not on this list but you've successfully used it for VRI Direct calls, let us know and we'll add your device to our list!

Microsoft OS
  • Microsoft Surface Book, Surface Pro 4, Surface Pro 3, Surface 3 (desktop mode), Surface Pro 2, Surface Pro: Fully supported
  • Dell Venue 8 Pro: This tablet is supported using Google Chrome 32 or higher when the tablet is held in landscape orientation.
Apple iOS
Apple tablets generation 3 and newer, and iPhone 5 and newer. We recommend the iPad Air 2. We do not recommend the original iPad Air or any iPad older than generation 3, as their video quality may be substandard.

Google Android OS
Most newer Android tablets are supported in landscape orientation using the latest version of Google Chrome for Android. The Samsung Galaxy Tab S2 series is recommended.
  • Samsung Galaxy Tab 4 series, Galaxy Tab Pro series, Galaxy Tab 3 series, Galaxy Note 2014 Edition, Galaxy Tab S2 series.
  • Google Nexus 7, Google Nexus 9

Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How To: Add a Skill to a Price Plan
Added on Tue, Dec 27, 2011
Guide to Desktop Notifications for Incoming Calls
Added on Fri, Jun 1, 2012
Guide to Wireless Networking and VRI
Added on Tue, Apr 10, 2012
Best Practices for a Great Audio Experience
Added on Fri, May 3, 2013
Guide to Audio/Video Setup
Added on Sat, Mar 9, 2013
How To: Create a VRI Direct Desktop Shortcut That Auto-fills Your Username
Added on Mon, Dec 19, 2011
Logitech Webcam Recommended Settings
Added on Fri, Feb 7, 2014
New Customer Account Information Request Form
Added on Fri, Jan 9, 2015