Troubleshooting Webcam Issues
If your webcam is not initializing, please follow these steps:
First, confirm that your webcam is not in use by another application.
Perhaps the webcam software is open in another window. This is normally apparent because the webcam light will be on.
If the webcam light is not on, or if you have dual webcams and the wrong webcam is activated, Chrome and VRI Direct Desktop users please follow these steps:
Place a test call, then, if you are unable to see yourself, follow these steps (also applies to Firefox and Internet Explorer users):
If the webcam still is unresponsive, please contact VRI Direct (email@example.com).
|Posted - Tue, Apr 7, 2015 at 1:16 PM.|
|Online URL: http://support.vridirect.com/article/troubleshooting-webcam-issues-85.html|
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