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  1. Steps to Onboarding New Customers Onboarding New Video Interpreting Customer     1.Video Interpreting Agency has client complete a New Customer Account Information Request Form, and accompanying spreadsheet:   2.Video Interpreting Agency returns f... Read More
  2. How To: Add a Skill to a Price Plan To add a skill to one or more languages in an existing Price Plan: Log in as an Agency Manager or Agency Operations Manager Click My Agency > Plans Click the name of the plan you would like to edit Click the "Pricing" tab Click Add price... Read More
  3. Platform Release Announcements VRI Direct Platform Release 3.1.1 Thursday, April 7, 2017—We're pleased to announce VRI Direct 3.1.1. This is a hotfix release that fixes issues with calls not having a start time in the billing data. We also automatically check that yo... Read More